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The Heritage Advisor

Speak with a Heritage Advisor

A member of the house in Yerevan replies personally — typically within minutes during atelier hours.

Available Monday–Saturday, 11:00–19:00 Yerevan
Write to us
How may we help?

Tell us what brings you

  • An engagement or bridal set

    Avag Line — the ring, and the four pieces of the Nshandreq set.

  • A cross or religious piece

    Seal — a cross or sacred piece, considered with your clergy.

  • A piece for him

    Quiet Armor — worn as a quiet mark of standing.

  • A kavor's gift or wedding

    The most significant gift a family gives — guided from first word to finished piece.

  • Something else

    A gift, an heirloom, a question — begin the conversation your way.

The Conversation

Choosing the ring, and the moment

Your advisor guides ring sizing, engagement timing, and the four pieces of the Nshandreq set — so the choosing feels as considered as the moment it marks.

The Conversation

A cross, considered

Your advisor guides the cross design, the metal and finish, and coordinating with your clergy's blessing — a sacred piece made with care.

The Conversation

A quiet mark of standing

Your advisor guides the monogram, the heritage story, and a piece that says standing without saying a word.

The House Behind the Advice

You will speak with the house, not a call center

Avagyans is a family atelier in Yerevan. The bench is kept by master goldsmith Armen Avagyan; Karen Avagyan, the founder, leads the client side and still works the bench himself. Two generations, one house — an atelier since 2001, craftsmanship since 1991.

Speak with us in Armenian, English, or Russian — with someone who knows what the kavor's gift means.

You Cannot Get This Wrong

Every reassurance, before you decide

  • A signed Certificate of Authenticity

    Every piece is registered with a serial you can verify, anytime — before and after it reaches you.

    Verify a serial
  • The Armenian state hallmark

    Struck on the metal itself — the regulator-backed proof the gold is exactly what we say.

  • Complimentary resizing

    For the life of the piece, where the design allows — so the fit is always right.

  • Thirty-day returns

    On any unworn piece — the decision stays yours.

  • Insured delivery, signed for

    Complimentary, fully insured, and signature-required on every piece above $1,000.

Before You Write

The questions we're most often asked

Can I buy a piece I have only seen online?

Yes. Every piece arrives with a signed Certificate of Authenticity and a serial you can verify anytime, and it is covered by complimentary resizing for the life of the piece (where the design allows), a lifetime warranty against manufacturing defects, and thirty-day returns on any unworn piece — so a considered choice stays reversible.

Verify a serial
How does payment work for a made-to-order commission?

Your deposit begins the work — a commission, in the atelier tradition. The balance is due only when you approve your finished piece from the final photographs. Your Heritage Advisor arranges the details in your consultation.

How long does a commission take?

It depends on the piece — a bridal set is more involved than a single band. Your Heritage Advisor gives you a realistic timeline in your first conversation, before anything is made.

In which languages can I speak with an advisor?

Armenian, English, or Russian — with someone who knows what the kavor's gift means and the significance of each ceremony.

Is the gold really Armenian, and is it hallmarked?

Yes. Every piece is struck with the Armenian state hallmark — the regulator-backed proof of the metal's purity — and its provenance and weight are recorded on the Certificate of Authenticity.

Do you ship internationally, and is it insured?

Yes. Delivery is complimentary and fully insured, with a signature required on every piece above $1,000. Your advisor will confirm the details for your country during the consultation.

The Kavor's Gift

The most significant gift a family gives

Your Heritage Advisor guides the whole commission — from the first conversation to the finished piece, made to order. Your deposit begins the work: a commission, in the tradition of every atelier, not a purchase of stock. The balance is due only when you approve your piece — the final photographs are your yes.

Referred by a wedding planner? Mention their name and we'll take it from there.

How a Consultation Works

What happens after you write

You write

By WhatsApp or in the form below — a line about the piece, the moment, and the person is enough to begin.

We answer, in your language

A Heritage Advisor replies personally, in Armenian, English, or Russian — with the questions that make the piece yours.

We design and quote

We shape the piece with you — metal, stones, engraving — and send a clear quote before anything is made.

You commission

Your deposit begins the work. A made-to-order piece is a commission in the atelier tradition, not a purchase of stock.

Your piece arrives, registered and insured

It reaches you hallmarked, with a signed Certificate of Authenticity and a serial you can verify — insured, and signed for.

Begin the Conversation

Whichever way feels right

A Heritage Advisor answers within five minutes during atelier hours — Monday to Saturday, 11:00–19:00 Yerevan. Off-hours, we reply the next business day.

Call the atelierEmail us

Write to Us

Tell us what you're looking for

Prefer to write? Share the occasion, the piece, or a question — a Heritage Advisor replies within one business day.

Optional — if you'd prefer we reach you there.

Visit Our Atelier

Avagyans Jewelry Atelier

27 Amiryan Street

Yerevan, Armenia 0010

Business Hours

Mon – Fri11:00 – 19:00Saturday11:00 – 19:00SundayClosed

UTC+4 (Yerevan) · UTC-8 (Los Angeles) · UTC+3 (Moscow)

Avagyans

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